URGENT UPDATE: Southwest Airlines has announced a significant policy shift, now requiring plus-size passengers to pay for an additional seat, effective January 27, 2024. Previously, the airline allowed larger customers to travel without extra charges, making it a popular choice for those needing more space.
This new policy mandates that passengers whose bodies “encroach upon the neighboring seat” must purchase a second ticket, which is non-refundable. Under the old rules, travelers could request an extra seat at no cost or receive a refund for the additional fare if they opted to pay upfront. Now, customers must reserve both seats at the time of booking, adding an unexpected cost of $300 to $400 to their travel plans.
The National Association to Advance Fat Acceptance (NAAFA) has condemned this decision as “devastating” for plus-size flyers. Executive Director Tigress Osborn expressed her dismay, stating, “Southwest was the only beacon of hope for many fat people who otherwise wouldn’t have been flying. And now that beacon has gone out.” Osborn emphasized that the change not only increases costs but also creates a more distressing experience for larger travelers.
Travel agent Kaycee Bivens, who specializes in assisting plus-size clients, echoed these sentiments, noting the financial strain the policy imposes. “If you’re already budgeting and now you’ve got to add $300 to $400 to your budget, that may mean fewer travelers,” she said. The emotional impact of this policy is profound, as many plus-size holidaymakers already avoid flying due to fears of harassment.
Southwest Airlines has stated that it will notify previous customers who utilized the extra seat policy about the new requirements. This move follows the airline’s controversial decision to eliminate its open seating arrangement, further angering loyal customers.
As this policy change unfolds, it raises questions about the treatment of plus-size individuals in the travel industry. The NAAFA warns that this decision sets a troubling precedent for other airlines and businesses, stressing the importance of accommodating all body types as a vital business practice.
With this announcement, many are left to wonder how Southwest Airlines will navigate the backlash from its loyal customer base while addressing the needs of plus-size travelers in a world increasingly attuned to issues of inclusivity and body acceptance. For those planning to fly in the near future, the implications of this shift will be felt immediately.
Stay tuned for more updates as this story develops.
