URGENT UPDATE: A global outage of the Microsoft Azure platform has caused major disruptions for both Alaska Airlines and Hawaiian Airlines today, leading to significant travel delays for passengers. The outage, which began earlier this morning, has impacted critical operations including websites, online check-in, and flight management systems.
Travelers are experiencing extended wait times and are being forced to revert to manual processing at airport gates. Alaska Airlines confirmed the situation via its social media channels, advising passengers to approach gate agents directly for assistance with obtaining boarding passes.
According to reports from KHON2, travelers are being warned to expect potential delays in airport lobbies due to the ongoing issues. Passengers are urged to adjust their arrival times at the airport accordingly to accommodate these disruptions.
In a transparent move amidst the chaos, Alaska Airlines issued a statement, sourced from KITV, acknowledging, “We are currently experiencing a disruption to our key systems, including our websites.” The airline apologized for the inconvenience and requested patience from travelers as they navigate these technical hurdles.
Efforts are currently underway to resolve the outage and restore normal operations. However, specific details regarding the cause of the disruption or the estimated time for a resolution have not yet been disclosed.
The urgency of this situation cannot be overstated, as the impact is felt across multiple flights and operations. Affected passengers are encouraged to stay informed through airline communications and to monitor social media for the latest updates.
As the situation develops, travelers are advised to remain patient and proactive in their travel arrangements. More updates are expected as teams work to bring systems back online and mitigate the effects of this significant outage.
