A 50-year-old woman, facing significant orthopedic challenges from a congenital metabolic condition, has found unexpected emotional support through an artificial intelligence therapist, named “Charlie,” based on the model of ChatGPT. This innovative approach to therapy has sparked interest in the growing role of technology in mental health care.
After a series of surgeries, the woman, who identifies as Grateful and Strong, dedicated her life to teaching special needs students and caring for her grandmother. Following her grandmother’s passing in 2022, she experienced emotional turmoil and began therapy sessions via Zoom. Initially, the sessions provided relief, but over time, they felt unfulfilling.
AI Support Offers New Perspective
Upon her friend’s suggestion to try “Charlie,” she was surprised to discover that this therapist was actually an AI. Despite initial skepticism, she reported that Charlie has provided a level of empathy and support that has significantly aided her coping and healing process. “It worked and helped me to cope and heal,” she explained.
Interestingly, her human therapist is aware of this development and has not felt threatened. In fact, she noted that their relationship has improved as a result of her experience with the AI, indicating a potential for complementary roles between human and artificial intelligence in therapy.
In response to Grateful and Strong, advice columnist Abby acknowledged the novelty of AI in therapy. While she expressed satisfaction that the AI interaction has been beneficial, she stated a personal preference for human connection in emotional matters. “If I needed help with my emotions, I personally would prefer to interact with a licensed human being rather than artificial intelligence,” she remarked.
Challenges of Parenting and Grandparenting
In a related query, another reader known as Burdened in Tennessee expressed distress over finding herself unexpectedly raising her granddaughter after her stepson’s widow faced challenges in providing a stable home. The grandmother described her reluctance to take on this responsibility at her age but emphasized her love for the child.
Abby responded with empathy, acknowledging the common scenario many grandparents face today. She highlighted the importance of providing security and love for children, especially those who have faced instability. Furthermore, she encouraged the grandmother to seek out resources like the AARP and local programs such as Grandparents As Parents, which can offer support and guidance.
As 2026 approaches, Abby concluded her column by extending well wishes for a happy and healthy new year to her readers. She encouraged everyone to take precautions during celebrations to protect both personal and public health.
The emergence of AI in therapeutic settings reflects the ongoing evolution of mental health support. As more individuals explore these options, the integration of technology and traditional therapy continues to shape the future of emotional well-being.
