Family Reviews Singapore Airlines Business Class: Hits and Misses

UPDATE: A family recently completed a 13-hour overnight flight on Singapore Airlines business class, sharing their experience filled with high expectations and notable drawbacks.

The family embarked on their journey from Copenhagen to Singapore, leveraging an incredible deal that allowed them to book business class seats for just 80,000 points each through Air Canada’s Aeroplan program. Typically priced at upwards of $15,000 for three passengers, they only paid around $300 out of pocket, making this luxurious flight more accessible.

Upon boarding the Airbus A350-900, the spaciousness of the seats caught their attention. At nearly 28 inches wide, the seats provided ample room for the couple and their 7-year-old son. The numerous storage compartments were a hit, allowing the family to keep essentials organized throughout the flight.

The entertainment system was another highlight. Passengers could control their seatback setup via a remote or directly on the screen, making it easy for all family members to enjoy their preferred movies. Complimentary noise-canceling headphones further enhanced the viewing experience.

Food service exceeded typical airline offerings, with the family savoring dishes like stuffed chicken and oriental-style braised beef cheek. The availability of an “anytime” menu ensured that snacks and meals were accessible whenever needed, a comfort for traveling families. A morning latte even provided a touch of luxury, served in a real mug.

However, not all aspects of the flight met expectations. The transition from seat to bed was cumbersome, requiring passengers to stand up while flight attendants adjusted the seat, a challenge when fatigue sets in. Additionally, the bed’s firm surface proved uncomfortable for one parent with back issues, leading to restless sleep.

The angled footwell also posed a challenge for adults, making it difficult to find a relaxed position. However, their child fit snugly into the nook, enjoying a peaceful sleep while the parents shifted uncomfortably.

Despite the downsides, the family concluded that the experience was worth it, particularly for the points spent. While they would hesitate to pay the full price for the flight due to the seat’s shortcomings, the overall experience of wide seats, effective storage, and excellent service made the long journey manageable.

As travelers continue to seek comfort during long-haul flights, this family’s review of Singapore Airlines’ business class provides valuable insights for future passengers considering their options. With a blend of luxury and practicality, Singapore Airlines remains a top choice for families flying long distances.

Stay tuned for more travel updates and reviews as airlines continue to evolve their services in response to passenger needs.